e77bd Privacy Policy

e77bd is a trusted online casino and betting platform in Bangladesh. When you use our platform, you share some personal information with us. This Privacy Policy ("Policy") provides a full explanation of how that information is used and protected.

This Policy applies to all services, websites, and mobile applications of e77bd. By registering on our platform or using our services, you are considered to have given your consent to this Privacy Policy.

1 What Information We Collect

We may collect the following types of information to provide and improve our services:

1.1 Information You Provide Directly

When you create an account or use our services, we may collect:

• Full name and date of birth (for age verification)
• Email address and contact details
• Password (stored in encrypted form)
• KYC documents required for identity verification
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Your preferences and gaming history

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device information
• Browser type and operating system
• Page visit logs, click patterns, and session data
• Information obtained through cookies and similar tracking technologies
• Approximate location data (based on IP address)

1.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may also collect information from trusted third parties. In such cases, we strictly follow all applicable laws and regulations.

2 Purpose of Using Your Information

e77bd uses your personal information for the following legitimate purposes:

2.1 Service Operations

• Creating, managing, and securing your account
• Processing deposits and withdrawals
• Providing gaming services and verifying results
• Providing bonuses and promotional offers
• Providing customer support

2.2 Legal Compliance

• Completing age verification and KYC processes
• Complying with anti-money laundering (AML) regulations
• Submitting required reports to regulatory authorities
• Detecting and preventing fraud and deception

2.3 Service Improvement

• Reviewing and improving the user experience
• Identifying and resolving technical issues on the platform
• Developing new services and features
• Providing responsible gaming services

2.4 Communication

• Sending important notifications related to your account
• Sending transaction confirmation messages
• Sending promotional information with your consent

3 Data Storage and Security

3.1 Storage Methods

We store your information on secure servers. Our platform is protected by SSL (Secure Sockets Layer) encryption, which ensures security during data transfer. Sensitive information such as passwords is stored in encrypted hash form.

3.2 Security Measures

The measures we have taken to protect your information:

• Use of industry-standard encryption technology
• Regular security audits and testing
• Access controls and two-factor authentication
• Data security training for staff
• Monitoring system for suspicious activity
• Regular backups and disaster recovery planning

3.3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may need to be retained for a limited period due to legal obligations. After the specified period, data is securely deleted or anonymised.

4 Data Sharing and Disclosure

e77bd does not sell or rent your personal information. However, information may be shared in the following circumstances:

4.1 Service Providers

With trusted third parties who assist in providing services such as payment processing, identity verification, technology infrastructure, and customer support. These parties act under our instructions and cannot use your information independently.

4.2 Legal Requirements

Information may be disclosed based on a valid order or directive from a competent court or regulatory authority. In addition, information may be provided to relevant authorities to comply with legal obligations related to anti-money laundering or prevention of terrorism financing.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. However, you will be given appropriate notice in such cases.

4.4 Your Consent

Your information will not be shared for any purpose other than those mentioned above without your explicit consent.

5 Cookie Policy

5.1 What Are Cookies?

Cookies are small text files stored in your browser. They help websites remember your preferences and improve services.

5.2 Cookies We Use

• Essential cookies — required for the core functionality of the platform
• Functional cookies — to remember your preferences and settings
• Analytics cookies — to analyse platform usage and make improvements
• Security cookies — to detect and prevent fraud

5.3 Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some important platform features from working correctly.

6 Your Rights

You have the following rights regarding your personal information:

6.1 Right to Access

You may request details of your personal information held by us at any time.

6.2 Right to Correction

If your information is inaccurate or incomplete, you may request that it be corrected.

6.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

6.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes.

6.5 Right to Withdraw Consent

Where information is processed on the basis of your consent, you may withdraw that consent at any time.

7 Privacy of Minors

e77bd's services are for those aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

If you believe a minor has created an account on our platform, please notify us at [email protected].

8 Third-Party Links

Our platform may sometimes contain references to third-party websites. These websites have their own privacy policies and we are not responsible for them. We recommend reading the privacy policy of any third-party site before visiting it.

9 International Data Transfers

Our servers and service providers may be located in various countries. When transferring data internationally, we ensure appropriate safeguards are in place and comply with the applicable legal framework.

10 Policy Changes

e77bd reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will post a notice on the website and include the date of the latest update at the top of the policy.

Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.

11 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 instant support in Bengali

We will process your request as soon as possible.